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	<title>BeingAKB &#187; Fan Relationship Management</title>
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	<description>Music +Business+Everyday Life</description>
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		<title>If I Had Time&#8230;</title>
		<link>http://beingakb.com/2010/03/05/if-i-had-time/</link>
		<comments>http://beingakb.com/2010/03/05/if-i-had-time/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 15:37:44 +0000</pubDate>
		<dc:creator>AKB</dc:creator>
				<category><![CDATA[Fan Relationship Management]]></category>
		<category><![CDATA[Digital Music Strategy]]></category>

		<guid isPermaLink="false">http://beingakb.com/?p=264</guid>
		<description><![CDATA[&#8230;I would try to write an article as great as the one I&#8217;m about to link to.  But that hasn&#8217;t been the case. hypebot featured an amazing article by Topspin&#8217;s Ian Rogers. So amazing in fact, I decided share it with ya&#8217;ll. It&#8217;s an excellent read for independent artists trying to create some consistency in their [...]]]></description>
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<p>&#8230;I would try to write an article as great as the one I&#8217;m about to link to.  But that hasn&#8217;t been the case.</p>
<p><a title="hypebot" href="http://hypebot.com" target="_self">hypebot</a> featured an amazing article by <a title="Topspin" href="http://www.topspin.net" target="_blank">Topspin&#8217;s</a> Ian Rogers. So amazing in fact, I decided share it with ya&#8217;ll. It&#8217;s an excellent read for independent artists trying to create some consistency in their marketing efforts.</p>
<p>Check out <a title="Do Something Small Weekly, Something Big Monthly" href="http://www.fistfulayen.com/blog/?p=657" target="_self">&#8220;Do Something Small Weekly, Something Big Monthly&#8221;</a> and come back to let me know what you thought.</p>
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		<title>How Much Is Your Music Worth?: Part 3 &#8211; Turning Casual Listeners Into Real Fans</title>
		<link>http://beingakb.com/2009/12/22/how-much-is-your-music-worth-part-3-turning-casual-listeners-into-real-fans/</link>
		<comments>http://beingakb.com/2009/12/22/how-much-is-your-music-worth-part-3-turning-casual-listeners-into-real-fans/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 04:24:49 +0000</pubDate>
		<dc:creator>AKB</dc:creator>
				<category><![CDATA[Digital Music Strategy]]></category>
		<category><![CDATA[Fan Relationship Management]]></category>
		<category><![CDATA[How Much Is Your Music Worth?]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://beingakb.com/?p=250</guid>
		<description><![CDATA[So far in the How Much Is Your Music Worth? series we&#8217;ve determined that music has different values to different types of listeners, classified three kinds of listeners/fans, and examined how to get your music into the ears of people who haven&#8217;t heard you. Today, we&#8217;ll look at getting those casual listeners to be real [...]]]></description>
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<p>So far in the How Much Is Your Music Worth? series we&#8217;ve <a title="How Much Is Your Music Worth?: Part 1 - Depends on the Listener" href="http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_self">determined that music has different values to different types of listeners, classified three kinds of listeners/fans</a>, and <a title="How Much Is Your Music Worth?: Part 2 - Getting Your Music Heard By The Unknown" href="http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/" target="_self">examined how to get your music into the ears of people who haven&#8217;t heard you</a>. Today, we&#8217;ll look at getting those casual listeners to be real fans of your music.</p>
<p>There are three components that go into converting listeners into fans: <strong>Communication, Inclusion, and Incentive</strong>.</p>
<p><strong>Communication:</strong> Ideally, after you make it easy for listeners to access your music for the first time (streaming, free downloads, etc. discussed in <a title="How Much Is Your Music Worth?: Part 2 - Getting Your Music Heard By The Unknown" href="http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/" target="_self">Part 2</a>) they&#8217;ll give you permission to contact them via email or social network (i.e. Facebook or Twitter). Now&#8217;s the time to cash in on your database.  Use these communication tools to keep your fans informed about upcoming shows, music releases, and special events such as contests. Get into a routine of when and how often you&#8217;ll send updates, as well as what method you use to send particular updates.  For example, you might decide to send a weekly email newsletter that gives a general overview of upcoming events, make spontaneous and last minute announcements on Twitter, and send segmented messages via Facebook and text message (i.e. use the geographic filtering capabilities on tools like Facebook and <a title="FanBridge (BeingAKB Affiliate Link)" href="http://www.fanbridge.com/b.php?id=126819" target="_blank">Fanbridge</a> [a great email and text messaging client for bands] to tell your fans in Atlanta, and ONLY your fans in Atlanta, that you have a show at Apache Cafe next week). The key here is to provide relevant information to fans so that they know what&#8217;s going on without engaging in information overkill.  I hate to get a Facebook message or text from a band saying they have a show 450 miles away from me that night.  If a band sends too many irrelevant messages, I unsubscribe from their fan list&#8230; I&#8217;m sure I&#8217;m not alone in this.</p>
<p><strong>Inclusion:</strong> Make your casual listeners feel like they&#8217;re part of the family.  Get personal with them through live chats.  Answer their Twitter @ replies (make sure YOU answer them, not your rep).  Show them that you value the fact that they gave you permission to communicate with them and that you take the time to listen to them, just like they take the time to listen to you. A personal touch goes a long way.  When you&#8217;re in their area for a show, &#8220;personally&#8221; invite them by shouting them out on Twitter (hey, @myfan and @myfan2, and I have a show tonight at B.B. King&#8217;s. Let me know if you&#8217;re coming through!).  <em>Note: If you want to do stuff based on geography, make sure you <strong>create ZIP Code, Area Code, City, and State fields on your email sign-up form</strong>.  A lot of email/text clients will let you filter specific fans based on that info. A couple of days before a show, run a filter on your database and make contact with your fans.</em></p>
<p><strong>Incentive:</strong> Reward your casual listeners for engaging in &#8220;fan activity&#8221;.  As mentioned in <a title="How Much Is Your Music Worth?: Part 2 - Getting Your Music Heard By The Unknown" href="http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/" target="_self">Part 2</a>, <a title="Noisetrade" href="http://www.noisetrade.com" target="_blank">NoiseTrade</a> offers fans a free copy of your music in exchange for submitting three of their friends&#8217; email addresses to your list.  Create contests that offer some type of exclusive access (lunch/dinner with you and the band before a show, backstage pass, invitation to a recording session) or valuable prize (iPod, Flip camera, etc.).  Just get people engaged in your community.  They&#8217;ll start to connect with you and your music. Then the foundation will be set for a relationship that can lead to them being hardcore fans!</p>
<p>Make sure to subscribe to BeingAKB updates via <a title="BeingAKB Daily Update Subscription Link" href="http://eepurl.com/fULy" target="_self">email</a> or <a title="BeingAKB RSS Feed" href="http://feeds.feedburner.com/BeingAKB" target="_self">RSS</a>.</p>
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		<title>How Much Is Your Music Worth?: Part 2 &#8211; Getting Your Music Heard By The Unknown</title>
		<link>http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/</link>
		<comments>http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 23:42:17 +0000</pubDate>
		<dc:creator>AKB</dc:creator>
				<category><![CDATA[Digital Music Strategy]]></category>
		<category><![CDATA[Fan Relationship Management]]></category>
		<category><![CDATA[How Much Is Your Music Worth?]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://beingakb.com/?p=244</guid>
		<description><![CDATA[In How Much Is Your Music Worth?: Part 1 we talked about an issue many independent musicians face: placing a value on their music.  In short we determined that music&#8217;s value differs among different fan audiences and that these audiences can be categorized into three distinct groups: a) People Who&#8217;ve Never Heard of You, b) [...]]]></description>
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<p>In <a title="How Much Is Your Music Worth: Part 1 - Depends on the listener..." href="http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_blank">How Much Is Your Music Worth?: Part 1</a> we talked about an issue many independent musicians face: placing a value on their music.  In short we determined that music&#8217;s value differs among different fan audiences and that these audiences can be categorized into three distinct groups: a) People Who&#8217;ve Never Heard of You, b) Casual Fans, and c) Hardcore Fans.</p>
<p>Today we&#8217;ll concentrate on how to get people who&#8217;ve never heard of you to listen.</p>
<p><strong>Make It Free and Easy: </strong>I&#8217;m not just talking about money.  Make it free from commitment and free of hassle.  Upload an .mp3 file to a service like <a title="zShare" href="http://www.zshare.com" target="_blank">zShare</a> or <a title="Supload" href="http://www.supload.com" target="_blank">Supload</a> and make the link available to stream and download. Stream the song on your website.  Don&#8217;t ask the fans for anything like money or an email address for the privilege to listen/download&#8230;just give them access to the music.  If they don&#8217;t like it, they can go away and be done with it.  If they do like it, they&#8217;ll want to know how to get more music.  This is the point where you&#8217;ll direct them to sign up for your email list and/or visit your website.  It doesn&#8217;t take anything complex. Just a simple message like &#8220;Like what you heard? Sign up for my email list for updates on new music and performances at http://&#8230;&#8230;&#8221;. The object is to keep the listener engaged and to make getting to know you as easy as possible.  Who&#8217;s going to pass up a free listen?</p>
<p><strong>Leverage Your Fans:</strong> Unless your fan list only consists of hermits and sociopaths, it&#8217;s safe to say that all of your fans have friends with similar interests.  Of these interests, I&#8217;m willing to bet that music is one of the most common shared among them. Connect with your fans and have them spread the word about your music through a resource like <a title="Noisetrade" href="http://www.noisetrade.com" target="_blank">Noisetrade</a>, a tool that gives fans free music for telling people about you (for a full profile on <a title="Noisetrade" href="http://www.noisetrade.com" target="_blank">Noisetrade</a>, check back this Wednesday). Start an affiliate program that rewards your fans for spreading the word about your new music.  Start a street team (online or traditional). This way you&#8217;re making current fans happy and getting your music into new ears. You want to create VALUE for all parties involved.</p>
<p><strong>Don&#8217;t Beg:</strong> Don&#8217;t beg people to listen to your music. It&#8217;s annoying and it makes people skeptical of your talent (Think about it&#8230;if you were asking someone on a date and resorted to begging, something&#8217;s wrong. Same concept here.).</p>
<p><strong>Don&#8217;t Spam People:</strong> Email and social networks like Twitter and Facebook make it easy to get your message to the masses. It also makes it easier to get your message to people who could care less what you have to say.  Spamming people won&#8217;t get you a lot of listens, but it WILL blacklist you from a lot of potentials fans. Instead of sending random messages to people you don&#8217;t really know on social networks, leverage your current fans (as described above) and get THEM to spread the word about you.</p>
<p>Tomorrow we&#8217;ll look at <a title="How Much Is Your Music Worth?: Part 3 - Turning Casual Listeners Into Real Fans" href="http://beingakb.com/2009/12/22/how-much-is-your-music-worth-part-3-turning-casual-listeners-into-real-fans/" target="_self">keeping your casual fans happy and how you can make them hardcore fans</a>. Until then, here&#8217;s a question for you: <strong>What are some creative ways you&#8217;ve gotten people to listen to your music?</strong> You can answer in the comments section below!</p>
<p>Make sure to subscribe to BeingAKB updates via <a title="BeingAKB Daily Update Subscription Link" href="http://eepurl.com/fULy" target="_self">email</a> or <a title="BeingAKB RSS Feed" href="http://feeds.feedburner.com/BeingAKB" target="_self">RSS</a> so you don’t miss the rest of the <a title="How Much Is Your Music Worth - Part 1" href="../2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_blank">“How Much Is Your Music Worth”</a> series!</p>
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		<title>Weekend Reading: Seth Godin and the Music Industry</title>
		<link>http://beingakb.com/2009/12/20/weekend-reading-seth-godin-and-the-music-industry/</link>
		<comments>http://beingakb.com/2009/12/20/weekend-reading-seth-godin-and-the-music-industry/#comments</comments>
		<pubDate>Sun, 20 Dec 2009 06:12:25 +0000</pubDate>
		<dc:creator>AKB</dc:creator>
				<category><![CDATA[Digital Music Strategy]]></category>
		<category><![CDATA[Fan Relationship Management]]></category>
		<category><![CDATA[How Music Is Your Music Worth?]]></category>

		<guid isPermaLink="false">http://beingakb.com/?p=242</guid>
		<description><![CDATA[&#8220;Smart businesspeople focus on the things they have the power to change, not whining about the things they don&#8217;t.&#8221; &#8211; Seth Godin Seth Godin is great at putting things into perspective, especially when it comes to industry change and the need to adapt to what customers want instead trying to dictate what they can get. [...]]]></description>
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<p><em>&#8220;Smart businesspeople focus on the things they have the power to change, not whining about the things they don&#8217;t.&#8221;</em> &#8211; Seth Godin</p>
<p><a title="Seth Godin's Blog" href="http://sethgodin.typepad.com/" target="_blank">Seth Godin</a> is great at putting things into perspective, especially when it comes to industry change and the need to adapt to what customers want instead trying to dictate what they can get.</p>
<p>His latest blog post, <a title="You Don't Have The Power - Seth Godin" href="http://sethgodin.typepad.com/seths_blog/2009/12/you-dont-have-the-power.html" target="_blank">You Don&#8217;t Have the Power</a>, is a case in point. He sums up the problem plaguing many business sectors, including the music industry: Businesses can no longer control consumers. The blog post was a great way to end the week on BeingAKB, as I&#8217;ve written posts about <a title="Music Fans Get What They Want" href="http://beingakb.com/2009/12/13/music-fans-get-what-they-want/" target="_self">fans&#8217; consumer power</a> and <a title="How Much Is Your Music Worth? Depends on the listener..." href="http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_self">how fans value music</a>.</p>
<p>Today&#8217;s consumers, i.e. your fans, are empowered to get your music how they want and, given the ease of use, value your music differently than they would 10 years ago. It&#8217;s going to take more on your part to keep them happy and buying your music/concert tickets/live show DVDs/etc.</p>
<p>As you prepare to get into the <a title="How Much Is Your Music Worth - Part 1" href="http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_blank">&#8220;How Much Is Your Music Worth&#8221;</a> series on Monday, take a few minutes to <a title="You Don't Have The Power - Seth Godin" href="http://sethgodin.typepad.com/seths_blog/2009/12/you-dont-have-the-power.html" target="_blank">read Seth&#8217;s post</a>.  It will really bring some clarity to how you approach your digital music strategies, especially when it comes to fan recruitment and retention.</p>
<p>Monday, Tuesday and Wednesday I’ll be posting about some resources and techniques that will help you reach each level of listener effectively.  Make sure to subscribe to BeingAKB updates via <a title="BeingAKB Daily Update Subscription Link" href="http://eepurl.com/fULy" target="_self">email</a> or <a title="BeingAKB RSS Feed" href="http://feeds.feedburner.com/BeingAKB" target="_self">RSS</a> so you don’t miss the rest of the <a title="How Much Is Your Music Worth - Part 1" href="../2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_blank">“How Much Is Your Music Worth”</a> series or the <a title="Digital Music Strategy Basics Series" href="../2009/12/17/2009/12/16/digital-music-strategy-basics-the-series/" target="_blank">Digital Music Strategy Basics</a> series starting on January 4, 2010!</p>
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		<title>How Much Is Your Music Worth?: Part 1 &#8211; Depends on the listener&#8230;</title>
		<link>http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/</link>
		<comments>http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 04:06:47 +0000</pubDate>
		<dc:creator>AKB</dc:creator>
				<category><![CDATA[Digital Music Strategy]]></category>
		<category><![CDATA[Fan Relationship Management]]></category>
		<category><![CDATA[How Much Is Your Music Worth?]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://beingakb.com/?p=229</guid>
		<description><![CDATA[How much is your music worth? I didn&#8217;t ask how much you think it should be worth or how much you want it to be worth.  How much is your music actually worth? Truth is, there isn&#8217;t a clear cut answer to this question.  Your music is worth different things to different people.  Someone who&#8217;s [...]]]></description>
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<p style="text-align: left;">How much is your music worth?</p>
<p>I didn&#8217;t ask how much you think it<strong><em> should</em></strong> be worth or how much you <strong><em>want</em></strong> it to be worth.  How much is your music <strong>actually</strong> worth?</p>
<p>Truth is, there isn&#8217;t a clear cut answer to this question.  Your music is worth different things to different people.  Someone who&#8217;s never heard of you might download a song or mixtape for free, but I doubt they&#8217;d pay $9.99 for an album. On the other hand, a hardcore fan might pay $25.00/year for an all-access pass to your exclusive online fan club in addition to paying for a $14.99 autographed copy of your album and a $10.00 concert ticket.  Different levels of listeners/fans value your music at different levels.</p>
<p><a href="http://beingakb.com/wp-content/uploads/2009/12/Lil_Wayne_001_091008.jpg"><img class="aligncenter size-medium wp-image-235" title="Lil_Wayne_Money" src="http://beingakb.com/wp-content/uploads/2009/12/Lil_Wayne_001_091008-274x300.jpg" alt="Lil_Wayne_Money" width="274" height="300" /></a></p>
<p>You might not know exactly how much your music is worth to each individual you come across, but you have a lot of advantages that will help you create value to different levels of listeners. In doing so, think of three levels of listener (Tommy Boy&#8217;s Tom Silverman came up with the concept of the <a title="The Failure of the Internet" href="http://blog.tunecore.com/2009/07/the-failure-of-the-internet-by-tom-silverman.html" target="_blank">Fan Relationship Pyramid</a>, but you have to go to the New Music Seminar to get that info.  It&#8217;s geared more towards managing your creativity flow to different levels of fans. This is a loose adaptation based on using the resources you have available to create value and relationships with your listeners.):</p>
<p><a title="How Much Is Your Music Worth?: Part 2 - Getting Your Music Heard By The Unknown" href="http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/" target="_self"><strong>The Person Who&#8217;s Never Heard of You</strong></a> -  This person is the least likely to pay for anything you offer.  They don&#8217;t want to buy your CD/digital album for $10.  Maybe they&#8217;ll buy a single for $0.99 cents, but the best strategy would be to give them something for free like a download of your latest mixtape or buzz single.  The key is to introduce yourself and build trust with them.  If they don&#8217;t like your music, you haven&#8217;t really lost anything (it didn&#8217;t cost you anything extra to upload the single to zshare) and at most they&#8217;ve lost 3:30 of their time for listening.  If they like what they hear, they just might be compelled to go to your website and view your YouTube videos, maybe even buy a single or the album.  You don&#8217;t want the sale at this point, you just want their attention.</p>
<p><strong>The Casual Fan</strong> &#8211; This person checks up on you on a periodic basis. You&#8217;ve built some trust with them, so they value your music enough to support you.  They&#8217;ll probably buy the album and they might even get a ticket to your show when you come into town. At this point, your goal is to continue to build trust with them and make sure you provide more value to their experience.  Give them a free EP of remixes or a 10% discount on concert tickets for joining your email list.  Show them that you appreciate their attention and that you will go above and beyond to make sure they have the best experience when listening to your music or attending a show. Your goal is to convert them into the <strong>Hardcore Fan</strong>.</p>
<p><strong>The Hardcore Fan</strong> &#8211; The Hardcore fan buys everything your put out.  Album, apparel, fan club membership, concert tickets&#8230;they&#8217;ve got them all.  At this point, your responsibility as the artist is to make sure their experience exceeds their expectations.  Give members of your paid fan club early access and discounts to tickets, exclusive merchandise offers, and access to meet-and-greets.  Doing so will make them your ambassadors.  They&#8217;ll tell everyone how great of an artist and person you are.</p>
<p>You NEED your hardcore fan to become your ambassador.  Your music and the experience you provide to them can be worth so much at this point that you can leverage it to get more fans (and in turn, more revenue).  For example, I love the way PJ Morton leverages the value his fans place on his music.  He&#8217;s recently been having meet-and-greets across the country, organized by his fans living in the area he visits.  Every <strong>Hardcore Fan</strong> has a <strong>Person Who&#8217;s Never Heard of You</strong>. PJ&#8217;s Hardcore fans are telling their non-fan friends to come out and have a good time with a great artist.  I&#8217;m sure some of these non-fans leave these events with a casual fan&#8217;s curiosity.</p>
<p>Keep this kind of stuff in mind when you&#8217;re selling music or tickets to your next show. Put yourself in the potential consumer&#8217;s shoes. How much do they know you? Do they deserve to get a sample before they buy the whole album?  Or have they heard everything you&#8217;ve put out, fallen in love with your work, and now want an all-access experience.  Answering questions like that can make sure both you and the listener are getting the most out of your experiences and prevent you from under- or over-pricing your music.</p>
<p><a title="How Much Is Your Music Worth?: Part 2 - Getting Your Music Heard By The Unknown" href="http://beingakb.com/2009/12/21/how-much-is-your-music-worth-part-2-getting-your-music-heard-by-the-unknown/" target="_blank">Monday</a> and <a title="How Much Is Your Music Worth?: Part 3 - Turning Casual Listeners Into Real Fans" href="http://beingakb.com/2009/12/22/how-much-is-your-music-worth-part-3-turning-casual-listeners-into-real-fans/" target="_blank">Tuesday</a> I&#8217;ll be posting about some resources and techniques that will help you reach each level of listener effectively.  Make sure to subscribe to BeingAKB updates via <a title="BeingAKB Daily Update Subscription Link" href="http://eepurl.com/fULy" target="_self">email</a> or <a title="BeingAKB RSS Feed" href="http://feeds.feedburner.com/BeingAKB" target="_self">RSS</a> so you don’t miss the rest of the <a title="How Much Is Your Music Worth - Part 1" href="http://beingakb.com/2009/12/17/how-much-is-your-music-worth-part-1-depends-on-the-listener/" target="_blank">&#8220;How Much Is Your Music Worth&#8221;</a> series!</p>
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